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Returns & Exchanges

We want you to love your Luvia frame. If something isn't right, here's how we've got you covered:

• 14-day returns — Item must be unused and in original condition. Customer covers return shipping.
• 3-day exchanges — Reach out within 3 days of receiving your order if you'd like a different item.
• Defective or wrong item? We'll make it right, fully on us.
• Not eligible: Sale items and custom/personalized orders are final sale.

To start a return or exchange, DM us on Instagram @luviaframes

Shipping takes 2 - 3 days.

All Luvia Frames come with a 1-year warranty covering manufacturing defects and lighting issues under normal use.